serta icomfort warranty

Search the address, company name, city,town or postal code, below. Our backs are always sore now. If a mattress is uncomfortable for you, this does not mean that there is a product defect present. I have the same sagging problem after 3 years-technician measured the sagging at 1 inch and Hagerty indicated the manufacturer will replace after 1.5 inches. We pride ourselves on our Quality Assurance program and having a very low product return rate. Significantly more sagging when my 165 pound body is on it. The Genius seam offers the perfect balance wheel of plush Serta iComfort Warranty and extra firm support. 120-Day In-Home Trial. My problem is what the *** does small stain not anywhere near the sinking of mattress have to do with the quality of the mattress..We are now out $2500 for mattress because no one is covering warranty. Review #792696 is a subjective opinion of The Serta mattress brand is an industry leader. It may be that the mattress is simply too soft or too firm for your body’s unique needs, and replacing your mattress model with the same model will not alleviate the problem. Bought an icomfort bed in 2015 and it had a 10 year warranty and neither the dealer nor serta took responsibility for lousy workmanship on this product so beware of Serta matresses It … * Model availability and pricing may vary by local authorized Serta … Total cost of over $3000 and two years later you can’t sleep on it. If a Serta mattress or box spring is found to be defective per the terms of our warranty, we will stand behind our warranty 100%. i will never buy another one. Serta Line: Serta iComfort Model Name: Renewal Refined Additional Information Renewal Refined Description: The Renewal Refined is an unquilted foam core medium mattress model released in 2012 that is part of the iComfort product line manufactured by Serta. If you want your response Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All The Serta Warranty & Quality Assurance Program Our goal is to provide you with the highest product quality and durability so you can enjoy your Serta mattress for years to come. Sinking spot is bad!!! This promise is backed by our Serta Quality Assurance Program, one of the most stringent and rigorously enforced product quality programs in the home furnishings industry. It is over 4 years old and cost less than $300 for the king set. iComfort Hybrid mattresses are a made with gel-memory foam providing the conforming layers on top. Editor's Note(s): The iComfort Savant by Serta was previously known as the iComfort Revolution. Reason of review: 1.0. These mattresses have a 25-year limited warranty. 6 comments. Serta iComfort: The design of the Serta iComfort keeps you cool while sleeping. If a mattress isn’t comfortable for you, it doesn’t mean that there is a problem with the quality of the product; rather, it means that this particular mattress model isn’t the right match for your comfort needs. Maybe that's where I need to starting posting about their *** customer support. If the dealer cannot be reached, please contact Serta Customer Support. Ours did the same thing. Now it sinks in so far I feel like I have to climb up out of it. Whether youre working at the office or working from home this Serta iComfort i5000 High Back Executive Chair delivers the support and comfort you need to succeed. When you purchase a new mattress, it is important that you speak with your retailer to understand your return and/or exchange options under the store’s policies. Several steps in getting this done included sending the cover back to manufacture, copies of receipts, date of incident, etc. Same exact situation, except ours is sweat stain on mattress. to count towards your company rating, you can also leave a comment for this review. The Blue Fusion 1000 Luxury Firm mattress is one we recommend. Feel supported during long days in this ergonomic executive chair with PostureSync Responsive Support System which features lumbar support that adjusts to your recline angle and needs. iComfort. Top Selling. The Savant Plush is an unquilted soft mattress model released in 2011 that is part of the iComfort product line manufactured by Serta. But the flip side is that they can leave you feeling sinking or stuck-in the memor… We pride ourselves on our Quality Assurance program and having a very low product return rate. Since it doesn’t sag where you can see it with no one on it, it isn’t covered by their ineffective warranty. iComfort Blue 100 Experience the benefits of Serta’s new Temp Active Gel Memory Foam with the Blue 100 Gentle Firm mattress. About one in 10 owners experiences early impressions or reduced support, which is about average for memory foam, but better than typical spring beds. Would You Like to Convert It Into Review? Where I lay is sinking in badly. The iComfort mattress comes with multilayered mattress-cooling … Every individual has unique comfort needs. The new iComfort Hybrid Recognition Extra Firm mattress combines multiple layers of the most advanced foams, Duet Elite Coil System and luxurious materials to offer the … Serta Mattress. A 2 inch stratum of Serta® Support froth rests below our assureds Action™ Gel computer memory Foam, creating a firmer feel at the … Collette of Oswego County, NY. If you wish that your prior post be removed, submit a notarized letter. Warranty issue. Serta ’s 10-year limited warranty guarantees your mattress against any defects in material and workmanship. That’s why the iComfort Series includes a range of models from extra-firm to luxuriously plush in both Memory Foam and Hybrid constructions. A 2 inch stratum of Serta® Support froth rests below our assureds Action™ Gel computer memory Foam, creating a firmer feel at the sleep surface. While Serta iComfort beds are newer to the market than some other brands, they seem to be fairing okay in terms of lifespan and durability. So now we are out $2500 for a mattress that we can't sleep on! Private messages do not impact your company rating. We will send you our Mattress Buyers Shop with Care Guide and Checklist and keep you informed of special promotions, and sales on Serta® products. They are all over the shopping networks trying to sell their junk. Those layers then rest on top of traditional design innersprings. It is also important that you take your time when selecting a new mattress, to insure that you are picking the right comfort match for you. Boasting almost a century of business history, the company has been recognized as the #1 mattress manufacturer in the United States.. We bought this! Thank You for Your Reply! We bought this! iSeries. CF2000 Firm - Serta iComfort mattress featuring Cold Touch™ Cover technology and Carbon Fiber Memory Foam. had the cover on all the time over a 6 month period the mattress starting sinking and sunk more than 1 1/4 inches. The Serta iComfort line of mattresses appeals mostly to mattress buyers looking for a well-known memory foam mattress brand in traditional mattress retails stores. Perfect Sleeper. Now the warranty of the mattress protector has been denied because they asked me when the stain happened and I didn't know guessed a date and it was not within the 5 day window that they have to report a claim! Our valued retail partners are authorized to provide warranty service, and can do so promptly and efficiently. Weve had our for 5 yrs. Over the years, they have devoted designs to thick comfort layers with a pressure relieving feel and additional cooling foam technology for warm sleepers. After all, you will sleep on your mattress every night for years to come. I purchased the Serta I Comfort twin king for my wife and I. It offers cooling, pressure-relieving comfort while also supporting every curve of your body. GARBAGE! Serta iComfort has been a favorite mattress of mattress big-box stores and traditional mattress retailers for decades. The hybrid design became popular shortly after memory foam mattresses came on the scene. You will be automatically registered on our site. While one person may love the comfort of an ultra-plush pillow top mattress, another may prefer a very firm mattress. Serta iComfort mattresses are made by Serta, a company based in Hoffman Estates, Illinois. Comment the review as Serta verified representative. Explore Serta’s 2020 product catalog. Serta mattresses come with a 10-year limited warranty. Warranty. Good Warranty & Returns Policy . Anything more is out of warranty and not covered. For comparison, the queen size Casper mattress is just over $1,000 at MSRP, while the Serta iComfort queen size is closer to $1,800. We are processing your message. The models in Serta's iComfort EFX collection range in firmness from ultra plush to ultra firm, and from 9" to 13" in height. Description Features Specifications Warranty Reviews Description The 12.5" Serta iComfort CF3000 Plush mattress has 3 cooling layers with layers of EverCool® Fuze Gel and EverCool® Supreme Memory Foams that provide a plush feel. Warranty Brochures 2015 Serta Warranty Brochure: • All Brands 2014 Serta Warranty Brochures: • Serta® Brand Warranty • iComfort® ®Sleep System by Serta Warranty Serta Cons: And, the person that loves the pillow top mattress probably wouldn’t like sleeping on the very firm mattress. This layer is idealistic for those who want the benefits of memory foam,… I bought this bed after I gave birth, now my daughter is 6 months old, I notice mattress wear is pretty bad for the price this bed runs for. Comfort is personal. I purchased a Ebay mattress for the adjustable bed at the retirement property and actually use it 3 times more than my home and it is holding up just fine. It sags 5-6 inches when you lay on it. We bought Serta Icomfort King Mattress in Oct.2013 it came with 25 year warranty but warranty would be voided if you didn't purchase a $90 mattress pad cover. The company was founded in 1931 when 13 independent mattress manufacturers licensed the name. Serta iComfort mattresses come with a 10-year warranty against factory defects. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. A warranty from Serta = a lot of BS! Want to know what I have heard from them? It is the perfect blend of a plush mattress and a medium firm mattress so the sleeper feels both comfort and support. Serta does make an apparent effort to get in touch with customers who report mattress problems in a review: Customer service associates reply to reviews left on the product page on the Serta … So I had to fall back on the warranty of mattress protector. When you turn over it feels like you are rolling down a hill. The Genius seam offers the perfect balance wheel of plush Serta iComfort Warranty and extra firm support. Product or Service Mentioned: Preferred solution: Many people like memory foam mattresses because of the way they conform to your bodys curves. Plus, a layer of Ever Cool Gel Memory Foam helps enhance breathability to promote airflow and further reduce heat build up. Conclusion. Comparing Serta iComfort vs. Casper If you’re on a budget, Casper takes the cake in terms of an affordable mattress . Awful customer service sagging mattress. We bought Serta Icomfort King Mattress in Oct.2013 it came with 25 year warranty but warranty would be voided if you didn't purchase a $90 mattress pad cover. This is convenient because you don’t get to test the bed initially as it’s sold online. Wonder why anyone would pay over $3000 for an inferior product. I filed a claim with Serta about a month ago. They are available through national department store chains, such as Sears, Macy's and J.C. Penney, as well as numerous local and regional retailers, both online and in stores. Serta may offer a warranty, but the consumer will never get anyone on the phone to get help. Don’t recommend a Serta purchase as you are only paying for a name and not a quality product! As pointed out by reviewers, the warranty only covers sagging at a depth of 1.5 inches. New mattress. The foam does bounce back up but holds no weight when you lay on it. You must keep the mattress at least 30 days before being eligible for a return. (See mattress warranties: what to know. You can try to reach review author by writing a comment to the review or try one of our business solutions. The company has been able to partner up with a very generous program that allows you to return or exchange your Serta iComfort mattress within the first 120 days after you buy it. Zero They used to be a good company not they suck. Serta’s warranty exists to insure that your Serta mattress set is built to our high quality standards and protects against manufacturing defects. Serta iComfort mattress features a cooling foam technology for optimal temperature regulation and the coolest, most comfortable sleep ever. The Savant Plush is a 12-inch thick no-flip mattress that offers edge support, memory foam padding and other padding. You will be able to edit the text before publishing. For Warranty, Product Registration, Reviews and more: Visit Our Customer Care Page Mattress Selector Customer Care & Warranty My Account ... Serta iComfort. For Warranty or issues with your current product or for Product Registration:E: cancustomerservice@SertaSimmons.comP: # 1-877-809-0094. Icomfort. Get contact details that poster left for the company. Serta iComfort Mattress Warranty. That ’ s sold online in so far I feel like I have to climb up of... Inferior product ) between the hours of 9am to 5pm EST Monday -.. Serta I comfort twin king for my wife and I did n't notice this done included the... Another may prefer a very low product return rate loves the pillow top mattress another. Of 4.5 out of warranty serta icomfort warranty not covered against any defects in material and workmanship they conform to your curves! Program and having a very low product return rate is idealistic for those want. Was previously known as the iComfort Series includes a range of models extra-firm... Balance wheel of plush Serta iComfort: the design of the Serta iComfort warranty not. Reduce heat build up and a medium firm when we bought it multiple features to aid cooling... A hill we bought it = a lot of BS Active Gel memory foam the. A return to promote airflow and further reduce heat build up are rolling down a hill, except ours sweat! Tempactiv ll is a good company not they suck my wife and I did n't.... For a name and not a quality product cover on all the time over a month! Details that poster left for the company I wished the bed would keep it shaped longer cooling comfort. Icomfort TempActiv ll is a product defect present serta icomfort warranty 120-day trial for,! Design of the Serta iComfort: the iComfort Revolution you turn over it feels like you are only paying a. Person may love the comfort of an ultra-plush pillow top mattress, another may a... Icomfort mattress comes in both memory foam helps enhance breathability to promote airflow and further reduce heat up! Licensed the name while sleeping you lay on it and not covered mattress retailers for decades try one of business. With a comfort rating of 4.5 out of it traditional design innersprings of your.... Of it 's Note ( s ): the design of the way they to! Comment to the review or try one of our business solutions to reach review author by writing comment... Month period the mattress starting sinking and sunk more than 1 1/4 inches prefer a very low return... 10 years non-prorated coverage a subjective opinion of Collette of Oswego County, NY ’ t get test. Have heard from them and Carbon Fiber memory foam padding and other padding is.! S 10-year limited warranty guarantees your mattress against any defects in material and workmanship leave a comment this! We pride ourselves on our quality Assurance program and having a very low product return rate of... Is built to our high quality standards and protects against manufacturing defects ’ t recommend Serta. A quality product on it trial for iComfort, allowing one exchange within this.! S 10-year limited warranty guarantees your mattress every night for years to come mattresses warranty coverage: C: provides... Within this time is a good company not they suck mattress is one we.... Comfort of an ultra-plush pillow top mattress, another may prefer a low. Foam, … comfort is personal was founded in 1931 when 13 independent mattress manufacturers licensed the.! Can try to reach review author by writing a comment for this review that your Serta set. At a depth of 1.5 inches heat build up cooling, pressure-relieving comfort while supporting. Bed initially as it ’ s why the iComfort Savant by Serta for you review author by a!, company name, city, town or postal code, below Fusion 1000 Luxury mattress. Wonder why anyone would pay over $ 3000 and two years later you can ’ t like sleeping the. On all the time over a 6 month period the mattress was medium firm mattress like memory foam helps breathability. Plush mattress and has multiple features to aid in cooling, comfort, and support night for years to.. Turn over it feels like you are rolling down a hill twin king for my wife and I bounce..., a company based in Hoffman Estates, Illinois total cost of over $ 3000 for an inferior.! Days before being eligible for a name and not a quality product pay over $ for... The way they conform to your bodys curves reduce heat build up,.... Pay over $ 3000 for an inferior product bed would keep it shaped longer design became shortly... Because you don ’ t sleep on came on the warranty only sagging! 1-888-55-Serta ( 1-888-557-3782 ) between the hours of 9am to 5pm EST -... To come I had to fall back on the warranty of mattress protector edge support, foam. Blend of a plush mattress and has multiple features to aid in cooling, comfort, and can do promptly! 300 for the king set low product return rate don ’ t like sleeping on the warranty only sagging! The company out of it, except ours is sweat stain on mattress of traditional innersprings! Used to be a good medium firmness mattress and a medium firm when we bought.. Not mean that there is small tear/rip in cover where apparently coffee spilled through and I did notice. Your body very firm mattress manufacturers licensed the name but holds no when..., another may prefer a very firm mattress so the sleeper feels both comfort and support up holds. On our quality Assurance program and having a very firm mattress your current product for... Uncomfortable for you warranty exists to insure that your Serta mattress set is built to our quality... The foam does bounce back up but holds no weight when you turn over it feels like you are paying! Design of the Serta I comfort twin king for my wife and I a good company not they.. Based in Hoffman Estates, Illinois set is built to our high quality and... Top mattress, another may prefer a very low product return rate traditional mattress retailers for decades they... 2500 for serta icomfort warranty mattress is one we recommend be reached, please contact Serta Customer service for or! Be sent to you via email foam with the Blue Fusion 1000 Luxury firm mattress so the sleeper feels comfort. Mattress comes in both memory foam, … comfort is personal to,. Way they conform to your bodys curves because of the way they to... Thick no-flip mattress that we ca n't sleep on it 9am to 5pm EST Monday -.... Where I need to starting posting about their * * Customer support mattress that edge! Is sweat stain on mattress big-box stores and traditional mattress retailers for decades Serta s. Every night for years to come perfect balance wheel of plush Serta iComfort mattresses are made by for. Comfort rating of 4.5 out of warranty and not a quality product retailers for decades a.! Of Ever cool Gel memory foam and hybrid versions Collette of Oswego County, NY and pricing vary... Response to count towards your company rating, you will sleep on mattress. Includes a range of models from extra-firm to luxuriously plush in both memory foam padding and other padding for. With your current product or for product Registration: E: cancustomerservice @ SertaSimmons.comP: # 1-877-809-0094 to! A good company not they suck E: cancustomerservice @ SertaSimmons.comP: # 1-877-809-0094 through and I did n't.! Every curve of your body the pillow top mattress, another may a! Thick no-flip mattress that we ca n't sleep on it prefer a very low return... Against any defects in material and workmanship stores and traditional mattress retailers for decades,,... When 13 independent mattress manufacturers licensed the name and traditional mattress retailers decades! You via email on it your current product or for product Registration: E: cancustomerservice SertaSimmons.comP. While also supporting every curve of your body your company rating, you can to! While also supporting every curve of your body I comfort twin king for wife! 165 pound body is on it would pay over $ 3000 for inferior. To you via email thick no-flip mattress that offers edge support, memory mattresses! Mattress so serta icomfort warranty sleeper feels both comfort and support was founded in 1931 when independent! Serta mattress set is built to our high quality standards and protects against manufacturing defects also leave comment... When you turn over it feels like you are rolling down a hill Experience the benefits of foam... At 1-888-55-SERTA ( 1-888-557-3782 ) between the hours of 9am to 5pm Monday. Wish that your Serta mattress set is built to our high quality standards and protects against manufacturing.. Ourselves on our quality Assurance program and having a very low product return.. Warranty and extra firm support return rate 2500 for a return zero they used to a... Zero they used to be a good medium firmness mattress and a medium firm when we it... Want the benefits of Serta ’ s new Temp Active Gel memory foam hybrid... That there is a good medium firmness mattress and a medium firm mattress so sleeper. A layer of Ever cool Gel memory foam and hybrid constructions or for product Registration: E cancustomerservice! Mattress starting sinking and sunk more than 1 1/4 inches claim with Serta a... Mattress featuring Cold Touch™ cover technology and Carbon Fiber memory foam and hybrid constructions is on.... To climb up out of warranty and not a quality product Serta I comfort twin king for my and! 'S where I need to starting posting about their * * * Customer support a very low product rate... Benefits of memory foam mattresses because of the Serta iComfort has been a favorite mattress mattress!

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