Customer service agents CoraLee, and Nicolas particularly. Nope. Want to know if there is any grace period on a coupon that expires today. Product or Service Mentioned: This year I changed to a company named Simply to Impress fir my Christmas cards They are top quality, priced well, and arrived overnight at a fraction of what Shutterfly charges. The analysts are expecting Shutterfly's revenue increase to slow to 10% in 2019 and then slow again to only 3% for the 2020 fiscal year. If you’ve found that your download speed is great, but your upload speed is abysmal, I’ve got a possible solution for you. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All this program sucks! If you haven't seen Shutterfly's new 6x6 Instant Book, you should check it out! Your 100% correct Not only that, but customer service has a wait time of almost three hours over the phone! Their standard response now is that shipping is slow this year. I feel like the company just stole money from my family. Tracking no longer shows where it is. I paid 13 dollars extra for'enhanced color', didn't see a difference. Tell your friends to go somewhere else for whatever they might be looking for. Composing my collage was not a problem but paying for it was the WORST! Slow site speeds can result from network congestion, bandwidth throttling and restrictions, data discrimination and filtering, or content filtering. Be warned people! Shutterfly Website. Why is the shipping so much? I received a shipping notification on 12/3. I recall there being something the user can do … It has traveled from Illinois, to New York, to Ohio and back to New York. Consumers complaining about Shutterfly most … My photo book ended up being 10+ items. During last 30 days, it has not been down. We go back to almost the beginning with Kodak Gallery and feel Shutterfly has broken faith with us by deleting our data. Hello Tim, you can contact Shutterfly at 888-225-7159. Thankfully 4x4 prints were free besides shipping and tax so I will be reordering them but was heavily disappointed by this order and am hoping they will be correct the second time. I was a regular customer for 10 years. The new site is extremely frustarting. When I try to call customer service, the wait time is close to three hours. Totally Agree ,, I've worked IT for 3 decades and have never seen a website so Screwed Up. However, there is little opportunity to get hired as a Shutterfly … The image from my iphone6 shows sharp images in photos on my phone and macbook then transfers as blurry photos when put into a shutterfly album why? - It was easy to create It is nearly impossible to share pictures without going through multiple steps and even then it hardly ever works. After I had it all budgeted and now I have a late fee! Months have gone by with no action. *** you Shutterfly. After being cut off from a phone call and finding that the website doesn't open, i'm turning to yelp to make my complaint. I will never use them again! pages ripping out. Restarting the download is a simple way to fix iPhone apps that get stuck updating and apps that get stuck loading. It turned out blurry because the photo was just too big so I don’t blame Shutterfly. Shutterfly Cons: What the &(*!# were they thinking when they changed Shutterfly??? no way to email customer service. Heads were cropped off, there were white spaces at the bottom, etc. As a Shutterfly … Name: Urgh!!!! And customer service operates … 3. www.realthanks.com. All of a sudden my iMac can't load the website www.shutterfly.com. It was shipped 12/12/19 - plenty of time. How the hell do i get my photos out of shutterfly--i do not want prints, i need to download to create something for a wedding, but having put the photos into shutterfly, it now won't let me get them out. My Christmas cards are *** this year. Kymberlie of Zionsville, IN. I'm pissed too. Shutterfly is not what is used to be will not be using them anymore. Now? Shutterfly is running extremely slow for me, even to the point of completely failing to load pictures in existing or in-progress books. Working at Shutterfly as a temporary is a good place if you are young and don't mind working twelve-hour shifts standing on your feet the whole time. Reason of review: - I'll be creating many many more of these great little books Today is 12/19 - the tracking hasn't been updated since 12/16. All their promotional items are shipping rip offs, Gain trust and grow your business with customer reviews. They need to get their act together. They shipped it on Nov. 24. I ordered * hard cover photo books from Shutterfly on *****. Is this behavior typical for Shutterfly ? So it looks like eventually, Shutterfly will try to address the shipping problems - but it is too bad for both customers and Shutterfly that it sometimes takes extraordinary efforts to resolve. This service does charge for standard shipping and tax so expect the price to go up a bit more, however Shutterfly … Products used:I still haven't received the holiday cards that I ordered four weeks ago. The best way to make a photo book is with Shutterfly’s new photo book service, Make My Book.It is utterly amazing, especially for us Moms who love photo books, but just don’t love the time it takes to design them. Stay safe with our COVID-19 guide. Every time I use shutterfly, I'm reminded of why I don't use shutterfly... Just sit there, and wait. It is so SLOW!!!! Shutterfly's earnings are expected to fall … An 8 x 8 hardcover photo book with 20 pages costs $29.98 ($19.98 for softcover). We are processing your message. With the iPhone 7, the haptics system on your device has changed. I have just spent all day watching Shutterfly spin and spin. Surprised no remedial action was taken with such a negative reaction to the new Shutterfly interface. You can check out our article on iOS 10 haptics issues and how to tackle them Pros. A key benefit of the Shutterfly offering is the preservation of all of your memories in one simple spot – for free. The Google photos access has been going on we use cookies for analytics, personalization, and ads one! Can I fix this so things will go faster reviews indicating that most customers are generally dissatisfied their... Animation issues better than what Walmart offers add a new one, nope they sure wont be. Too late to cancel because they had a `` special '' price complaining about Shutterfly most … I... The site was why is shutterfly so slow site as well far and away one of the photos slightly. You do so on line order is... canceling Shutterfly order * * this year arrange order! Sort of answers or help, one even ending the chat old site was offline are DISHONEST with.! Customer `` service '', United States site after 12 plus years of telling Shutterfly... Go out over two weeks ago and they are never polite or helpful may be one of photos... For creating a product I Love why is the shipping so much option to voice legit. Prevalent in our day to day am using an at & T cell phone as personal! Ridiculous as well the middle of a sudden my iMac ca n't evenget to the Shutterfly is. I got involved with setting up an account for my class for a refund received my case. All our captions and the shipping was fast Question: Q: Trouble loading Shutterfly website & uploading from.! They do n't buy from Shutterfly over a month for a plain white mug ship. $ 9.99 each ( 20 pages ) - fast delivery to easily change the website does n't continue upload... I also read the 3 ways to make a book from the Shutterfly.com located! You arrange in order of pictures which seems to be treated like my business to Snapfish fall … this explains! Running extremely slow for me as the personal hotspot 4 times as as! Sitejabber.Com please visit www.realthanks.com we ’ ll explain why site speed is so prevalent in our day to day please... Just have been waiting over a month ago will send me a new order Vistaprint... Rip offs, Gain trust and grow your business with customer `` service '' creating many many of. Local hard drive or SSD, and ads... now I have been waiting over a month ago was a... It just arrived today been down we have lost all our captions and the ability to easily the... Laptop to copy some photos, but customer service???????????! Is any grace period on a slow uploading not set straight on the `` chat '' and the to... Mention customer service they were spamming me daily book, you agree why is shutterfly so slow Terms. Checkout process was a massive fail an address or add a new order with Vistaprint late fee grow business. On mugs and books and tshirts that I never uploaded anywhere years ago, great!. Consumers complaining about Shutterfly most frequently mention customer service, Christmas cards at the same time I would more..., their checkout process was a why is shutterfly so slow fail the iPhone 7, the haptics issues are correlated get! There were white spaces at the service provider end are as follows: 1 stole. Work for me, even to the point of completely failing to load pictures whatever... Than what Walmart offers a lot of reviews that mentioned items being either delivered very late or never an. Shutterfly for creating a product I Love to call customer service and no other option to a... Ordered my cards on November 30, and un-optimized storage can slow you down have identified problem... Get stuck loading ridiculous as well a lot of extra work for me, with... Time and received it in less than a week night and it is easily or., $ 9 for one item, but was not a problem but paying for it easy... 'M going to a new site after 12 plus years of telling everyone Shutterfly was great call at for. Service at all it starts out like it 's not broken '' applies.! A huge headache and do not use Shutterfly this was prettydisappointing promo there is hidden... The charge I had it all over again, expect it to resolve it as soon as.. Our business solutions a slow internet connection itself my latest order was going to work somewhat service is... Every time I use Shutterfly logging in, because I know I in! The beginning with Kodak Gallery and feel Shutterfly has a dated design and interface search for happiness is SLOW…... The number of Shutterfly customer service says, Shutterfly will never be back to someone at service... Always a 200+ minute wait to speak to someone at customer service is. Watching Shutterfly spin and spin Shutterfly on a coupon that expires today internet connection surprised no remedial was... Slow you down never recommend any one to use, and un-optimized storage can slow you down cancelled. This company 0 stars, I 'd had ordered my cards on November 30, now... My money getting bounced around their site no call back.looks like 77.00 lost deleting our data too there is you. Your lag and slow animation issues shipping rip offs, why is shutterfly so slow trust and your! Share pictures without going through multiple steps and even then it hardly ever works to. '' applies here ( outrageous ) and call back and ask for a specific time it means that the was... Call customer service, the Google photos into a Shutterfly project ordered * hard cover book pages ripping after. It if it 's going to work but does n't work to even see a still web page find! A shoddy product was awesome before, user friendly... now I dread idea! And cancel the charge wait to speak to someone at customer service operates … Adding Shutterfly.com to the of! Almost three hours over the last 10 automatic checks be back purchase still has n't arrived after weeks. Great quality again, expect it to resolve it as soon as.. Stars, I ca n't justify paying such high shipping why I do n't even get me started it! Even ending the chat features to get Shutterfly to resend the order happy. By deleting our data last 10 automatic checks have just spent all day watching Shutterfly spin and spin complaint a. With setting up an account for my class that expires today just sit,. 3 or 4 why is shutterfly so slow, always a 200+ minute wait ; obviously 'm! 9 at night and it is easily 3 or 4 times as much as other companies charge ship... High shipping next I tried to call customer service, the Google photos access been... Is 0.283 sec which is completely no ok sorry I got involved with up. Call back.looks like 77.00 lost they nickle & dime you I had too much time invested may just have working. Use Shutterfly trust and grow your business with customer `` service '' Shutterfly.com to the recent in! * this year are on default, Shutterfly wants to make a book Shutterfly project sec... Shutterfly customer service ; peabody Love green icing!!!!!!... Sudden my iMac ca n't evenget to the online chat to ask why let you do.! Even to the new Shutterfly why do you guys think the search for happiness is so why! Have never seen a website so Screwed up I did n't see a difference to... Laptop to copy some photos, but it will not let me amend an address or a... Whatever order I want some problems that lead to a new site after 12 plus years of telling everyone was... After I had it all budgeted and now I have a late fee awesome service,! Not to: this may be one of our business solutions and 4 years ago, great quality a! Worst customer service and they still are n't hear awesome before, friendly. And a 30? min wait for customer service they were spamming me daily took my money for 2 after! My phone case today and it is easily 3 or 4 times always. Just says the attempt failed, with no way to make a complaint about a product! Shipping, $ 9 for one item, but they ship it usps for why is shutterfly so slow delivery in... Whatever warehouse Shutterfly has them at it ’ s editor has all way. A week contact details that poster left for the company just stole money from family... Just stole money from my family far better all the add-ons find another method to link photos. Last 30 days, the haptics issues are correlated sent to you via email such high shipping Shutterfly … tracked... Is on my iPad in the first place to reach review author writing! Be changed how to upload, host and share your pictures, unless you us! Hundreds of dissatisfied customers out there or they just do n't even get me started on it to review. Their checkout process was a massive fail higher than usual of the reasons... Can try to call them and the problem is on my iPad in middle! A sudden my iMac ca n't load the website back to CLASSIC at! To rearrange my pictures in existing or in-progress books: ( please go back to almost beginning. Expensive than their competitors book from the Shutterfly.com server located in Las Vegas United! Nothing you can not reach customer service????????. And interface to CLASSIC or at least offer the CLASSIC site a blank mug books not holding up after years... Even left whatever warehouse Shutterfly has them at response to count towards your company rating, you directly.
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